Relationship Banker – Banking Center, Growth & Service

Banco Santander (Brasil); Nanuet (NY); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. in Nanuet, NY is seeking a Banking Center Relationship Banker I to serve customers, process transactions, and contribute to sales and service goals.

You will learn needs-based banking, build trust with clients, and collaborate with teams to drive branch growth. Ideal candidates have 3–4 years of customer service and banking sales experience, with flexibility for weekend hours and travel to other banking centers, while maintaining strong product knowledge and customer service

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Responsibilities

• The role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals.
• The role will process all customer-related financial transactions in accordance with the rules, regulations, and guidelines of the bank.
• Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.
• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Banking sales

Communication

Education

HS Diploma or GED

Associates and/or Bachelor's

Job description

Santander Bank, N.A. in Nanuet, NY is seeking a Banking Center Relationship Banker I to serve customers, process transactions, and contribute to sales and service goals.

You will learn needs-based banking, build trust with clients, and collaborate with teams to drive branch growth. Ideal candidates have 3–4 years of customer service and banking sales experience, with flexibility for weekend hours and travel to other banking centers, while maintaining strong product knowledge and customer service