Relationship Banker & Financial Concierge

Huntington Bank; Charleston (WV); Ibrido; USD 42.000 - 70.000; Tempo pieno

Descrizione del lavoro

Huntington National Bank in Charleston, WV, is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will help clients meet their financial goals by recommending deposit, loan, and related banking products, while delivering accurate, friendly service.

The role emphasizes proactive relationship growth, education on bank products, and adherence to bank policies. It is office-based with flexibility per Huntington’s hybrid approach.

Competenze

• High school diploma or GED or bachelor’s degree accepted for the role.
• Understanding of consumer deposit products and consumer lending is preferred.
• Background checks and fingerprinting per NMLS regulations are required.

Mansioni

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and consumer lending.
• Grow relationships through a disciplined sales process, follow-up, and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, and banking knowledge in daily duties.
• Other duties as assigned.

Conoscenze

Customer service

Sales skills

Banking knowledge

Formazione

High School Diploma or GED

Bachelor's Degree

Strumenti

Mobile banking

Online banking

Descrizione del lavoro

Huntington National Bank in Charleston, WV, is seeking a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will help clients meet their financial goals by recommending deposit, loan, and related banking products, while delivering accurate, friendly service.

The role emphasizes proactive relationship growth, education on bank products, and adherence to bank policies. It is office-based with flexibility per Huntington’s hybrid approach.