Customer Experience Banker: Grow Relationships & Deposits

Huntington Bank; Charleston (WV); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS in Charleston, WV. You will serve walk-in customers as a Financial Concierge, help them achieve financial goals, and grow deposit and other banking relationships.

You will handle transactions accurately, balance daily, and deliver exemplary service while educating customers on deposit products and referring them to other bank areas as needed.

Qualifications

• High School Diploma or GED with at least 1 year of customer service or military experience, or a Bachelor’s Degree.
• Ability to understand consumer deposit products and educate customers on them.

Responsibilities

• Provide excellent customer service and resolve customer issues effectively.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate customers on banking products and services and refer to other bank areas as appropriate.
• Process transactions accurately and balance daily cash.
• Adhere to operational, security, and regulatory policies.
• Demonstrate strong communication, presentation, and relationship-building skills.

Skills

Customer service

Sales

Communication

Relationship management

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS in Charleston, WV. You will serve walk-in customers as a Financial Concierge, help them achieve financial goals, and grow deposit and other banking relationships.

You will handle transactions accurately, balance daily, and deliver exemplary service while educating customers on deposit products and referring them to other bank areas as needed.