Relationship Banker: Elevate Customer Experience & Growth

Huntington Bank; West Carrollton, Northern (OH, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Huntington Bank in West Carrollton, OH seeks a Customer Experience Banker Non NMLS to assist walk-in customers, identify financial goals, and recommend deposit products. You will handle transactions accurately, balance daily, and provide exemplary service.

The role emphasizes proactive relationship building, disciplined sales, follow-up, and referrals. A HS diploma or GED and 1+ year of customer service or related experience are required; banking and cash handling are a plus.

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• 1+ year of customer service or related experience required.
• Cash handling experience and comfort with technology a plus.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products and services.
• Proactively grow relationships via referrals and outbound contact.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all policies and procedures and balance daily transactions.

Skills

Customer service

Sales effectiveness

Relationship management

Communication skills

Presentation skills

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in West Carrollton, OH seeks a Customer Experience Banker Non NMLS to assist walk-in customers, identify financial goals, and recommend deposit products. You will handle transactions accurately, balance daily, and provide exemplary service.

The role emphasizes proactive relationship building, disciplined sales, follow-up, and referrals. A HS diploma or GED and 1+ year of customer service or related experience are required; banking and cash handling are a plus.