Relationship Banker: Elevate Clients' Financial Lives

Bank of America Corporation; Shoreline (WA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Job summary

Bank of America Corporation is hiring for a lobby associate dedicated to helping clients complete transactions and access self-service resources such as mobile, online, and ATM banking. The role emphasizes accurate cash handling, deep client conversations to understand financial goals, and connecting clients to suitable solutions.

You will build relationships, follow bank procedures, and work across centers to optimize the client experience while supporting weekends and extended hours as needed.

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus.
• Builds and nurtures client relationships to meet financial needs.
• Educates clients on using self-service banking channels.

Responsibilities

• Executes risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in the best interest of clients and the bank.
• Grows knowledge by partnering with experts in lending, investments and small business.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Customer Focus

Problem Solving

Relationship Building

Client Management

Prospecting

Pipeline Management

Education

High School Diploma or GED

Bachelor's Degree (Desirable)

Job description

Bank of America Corporation is hiring for a lobby associate dedicated to helping clients complete transactions and access self-service resources such as mobile, online, and ATM banking. The role emphasizes accurate cash handling, deep client conversations to understand financial goals, and connecting clients to suitable solutions.

You will build relationships, follow bank procedures, and work across centers to optimize the client experience while supporting weekends and extended hours as needed.