Relationship Banker: Elevate Clients' Financial Lives

JPMorgan Chase & Co.; Spring Hill (FL); On-site; USD 38,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the brand in a Chase Branch and deliver hospitality-driven service.

You will acquire, manage, and retain client relationships, offering thoughtful financial solutions to address their needs and simplify their lives. You will educate clients on technology tools like Chase Mobile App and Chase.com, collaborate with experts for specialized needs, and adhere to banking policies and regulatory requirements.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for clients – elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client relations

Excellent communication

Risk and compliance awareness

Branch hours flexibility

Education

High school degree or GED

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the brand in a Chase Branch and deliver hospitality-driven service.

You will acquire, manage, and retain client relationships, offering thoughtful financial solutions to address their needs and simplify their lives. You will educate clients on technology tools like Chase Mobile App and Chase.com, collaborate with experts for specialized needs, and adhere to banking policies and regulatory requirements.