Relationship Banker: Elevate Clients' Financial Lives

Bank of America; Boulder (CO); On-site; USD 34,000 - 36,000; Full time

Job summary

Bank of America is hiring for a role that engages clients in the lobby to educate and assist with self‑service transactions across mobile, online, and ATM channels.

Responsibilities include processing cash transactions, building client relationships, and guiding clients toward financial solutions while adhering to laws and internal guidelines. The position requires weekend/extended hours and strong customer focus.

Qualifications

• Must be enthusiastic, self-starter with strong work ethic and results focus.
• Ability to build relationships and collaborate with others to help clients meet financial needs.
• Comfort engaging all clients and educating on self-service banking options (ATM, online, mobile).
• Ability to learn and adapt to new information and technologies while following laws and regulations.

Responsibilities

• Execute risk culture and drive operational excellence.
• Build client relationships to meet financial needs and provide solutions.
• Follow established processes to act in the best interest of clients and the bank.
• Grow knowledge by partnering with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls; drive client experience.
• Handle cash responsibilities and ensure accurate processing.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Client Experience

Prospecting

Account Management

Pipeline Management

Education

High School Diploma or GED

Job description

Bank of America is hiring for a role that engages clients in the lobby to educate and assist with self‑service transactions across mobile, online, and ATM channels.

Responsibilities include processing cash transactions, building client relationships, and guiding clients toward financial solutions while adhering to laws and internal guidelines. The position requires weekend/extended hours and strong customer focus.