Relationship Banker - Elevate Clients' Financial Lives

Bank of America; Florida; On-site; USD 34,000 - 52,000; Full time

Job summary

Bank of America is hiring for a Client Service Associate in Florida. The role focuses on engaging clients in the lobby, educating them on self-service options like ATM and online banking, and processing cash transactions accurately.

You will build relationships to meet clients' financial needs while following all policies and regulations. The position requires strong communication, adaptability, and a customer-first mindset, with weekend or extended hours as needed.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s or business-related degree preferred.
• Experience in financial services or sales environment is a plus.

Responsibilities

• Engage clients in the lobby to assist with transactions.
• Educate clients on self-service resources (ATM, online/mobile banking).
• Process cash transactions accurately and efficiently.
• Develop client relationships to meet financial needs.
• Manage center traffic, appointments, and outreach calls.

Skills

Customer focus

Relationship building

Communication

Problem solving

Sales orientation

Time management

Self-service teaching

Adaptability

Education

High School Diploma

Bachelor’s or Associate’s Degree

Tools

Online Banking

Mobile Banking

ATM operations

Job description

Bank of America is hiring for a Client Service Associate in Florida. The role focuses on engaging clients in the lobby, educating them on self-service options like ATM and online banking, and processing cash transactions accurately.

You will build relationships to meet clients' financial needs while following all policies and regulations. The position requires strong communication, adaptability, and a customer-first mindset, with weekend or extended hours as needed.