Relationship Banker: Elevate Client Financial Lives

Bank of America; Pennsylvania; On-site; USD 32,000 - 44,000; Full time

Job summary

Bank of America is hiring for a front-line client service role focused on educating customers and processing transactions using self-service channels. You will engage clients in the lobby, build relationships, and connect them with finance solutions to meet their goals.

The role requires strong communication, cash handling experience, and the ability to work with teams across lending, investments, and small business services. The position offers 40 hours weekly and in-office responsibilities.

Qualifications

• Experience in financial services and knowledge of products and solutions.
• One year of sales experience in a salary plus incentive environment with individual goals.
• Six months of cash handling experience.
• Bachelor's or higher in business-related field preferred.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Develop in-depth conversations to understand financial goals and connect clients to solutions.
• Grow knowledge by collaborating with small business, lending, and investment experts.
• Manage center traffic, appointments, and outbound calls to drive client experience.
• Adhere to laws and bank guidelines in all activities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Relationship Building

Client Solutions

Advisory

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Team Collaboration

Education

Bachelor's Degree in Business/Finance

High School Diploma or GED

Job description

Bank of America is hiring for a front-line client service role focused on educating customers and processing transactions using self-service channels. You will engage clients in the lobby, build relationships, and connect them with finance solutions to meet their goals.

The role requires strong communication, cash handling experience, and the ability to work with teams across lending, investments, and small business services. The position offers 40 hours weekly and in-office responsibilities.