Client Relationship Banker: Elevate Financial Journeys

Bank of America; Southport (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of America is hiring for a front-line role in North Carolina where you will engage clients in the lobby and assist with transactions via self-service channels, including mobile/online banking and ATMs. You will process cash transactions accurately, while building deep conversations to uncover financial priorities and connect clients with suitable solutions.

The role emphasizes delivering a superior client experience, managing cash, and supporting branch operations.

Qualifications

• Enthusiastic self-starter with strong work ethic and focus on results
• Builds relationships to meet client needs and drive satisfaction
• Displays passion, commitment and drive to deliver a client experience
• Confident in identifying solutions for new and existing clients
• Communicates effectively with clients and team members
• Learns and adapts to new information and technology platforms

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Client Focus

Oral Communications

Problem Solving

Education

High School Diploma / GED

Job description

Bank of America is hiring for a front-line role in North Carolina where you will engage clients in the lobby and assist with transactions via self-service channels, including mobile/online banking and ATMs. You will process cash transactions accurately, while building deep conversations to uncover financial priorities and connect clients with suitable solutions.

The role emphasizes delivering a superior client experience, managing cash, and supporting branch operations.