Relationship Banker: Elevate Client Financial Lives

Bank of America; Orem (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Orem, Utah, is seeking a client-focused associate to greet clients in the lobby and educate them on self-service options (mobile, online banking, ATM). You will help process cash transactions accurately and build relationships to meet clients' financial needs.

You will follow bank processes, comply with laws, and collaborate with specialists to connect clients to lending, investments, and small business solutions.

Qualifications

• Engage clients in the lobby to educate and assist with self-service resources (mobile/online banking, ATM).
• Process cash transactions accurately and efficiently for clients.
• Ask questions to understand clients' financial goals and connect them to suitable solutions.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Enthusiastic

Strong work ethic

Relationship building

Effective communication

Problem solving

Time management

Flexibility

Customer focus

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Orem, Utah, is seeking a client-focused associate to greet clients in the lobby and educate them on self-service options (mobile, online banking, ATM). You will help process cash transactions accurately and build relationships to meet clients' financial needs.

You will follow bank processes, comply with laws, and collaborate with specialists to connect clients to lending, investments, and small business solutions.