Relationship Banker: Transform Clients’ Financial Futures

Bank of America; Salt Lake City (UT); On-site; USD 32,000 - 48,000; Full time

Job summary

Bank of America in Salt Lake City is seeking a client-focused team member to engage clients in the lobby, educate them on self-service banking, and assist with transactions. You will process cash transactions accurately and build meaningful conversations to connect clients with suitable financial solutions.

The role emphasizes relationship building, compliance with laws and bank policies, and excellent service to help clients achieve their financial goals. Weekend/extended hours may be required.

Qualifications

• Strong work ethic with focus on results and client interest
• Ability to build and nurture client relationships
• Confident in identifying solutions for client needs
• Effective communication with a diverse client base
• Willingness to learn and adapt to new information and platforms
• Educating clients on self-service banking options (ATM/online/mobile)
• Ability to work within regulatory guidelines and processes
• Time management and capacity planning to serve clients efficiently

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Customer Focus

Relationship Building

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Education

High School Diploma / GED

Bachelor’s or business/finance degree

Job description

Bank of America in Salt Lake City is seeking a client-focused team member to engage clients in the lobby, educate them on self-service banking, and assist with transactions. You will process cash transactions accurately and build meaningful conversations to connect clients with suitable financial solutions.

The role emphasizes relationship building, compliance with laws and bank policies, and excellent service to help clients achieve their financial goals. Weekend/extended hours may be required.