Relationship Banker: Elevate Client Experiences & Solutions

JPMorganChase; West Bloomfield Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorganChase's Chase Branch seeks a Relationship Banker to welcome clients, understand financial needs, and offer thoughtful solutions to grow and deepen client relationships. You will be a brand ambassador, delivering hospitality and leveraging digital tools to enhance the client experience.

In this role you will manage an assigned client base, meet with clients, explain banking products, stay compliant with regulatory requirements, and partner with specialists to address complex financial

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services with proven success in establishing new clients, deepening relationships, and delivering results.
• Excellent communication skills for in-person and phone interactions.
• Ability to tailor product features and benefits to clients with differing needs.
• Ability to resolve client issues with attention to detail while maintaining a consistent client experience.
• Operate within established risk parameters/tolerances and meet compliance obligations, including required training.
• High school degree, GED, or foreign equivalent.
• SIE exam, FINRA Series 6, state registration (63 if required), and Life licenses are minimum requirements; unlicensed applicants must obtain licenses within 180 days of hire.
• Ability to work branch hours including weekends and some evenings.
• Preferred: College degree or military equivalent.
• Experience adhering to banking policies and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust.
• Educate and connect clients to technology solutions such as the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures to consult with clients about banking solutions and connect them to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Communication skills

Customer service

Risk & compliance awareness

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorganChase's Chase Branch seeks a Relationship Banker to welcome clients, understand financial needs, and offer thoughtful solutions to grow and deepen client relationships. You will be a brand ambassador, delivering hospitality and leveraging digital tools to enhance the client experience.

In this role you will manage an assigned client base, meet with clients, explain banking products, stay compliant with regulatory requirements, and partner with specialists to address complex financial