Relationship Banker: Elevate Client Experiences & Solutions

JP Morgan Chase; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Chase seeks a Relationship Banker to join a branch, delivering welcoming service and leveraging modern banking tools to support clients. You will build, manage, and deepen client relationships while guiding them to suitable financial solutions.

The role requires strong communication, a sales mindset, and the ability to work flexible hours, including weekends, with strict adherence to risk and compliance standards.

Qualifications

• 1+ year of sales experience in Retail Banking or related areas.
• Proven ability to build relationships and deliver results.
• Strong communication skills for in-person and phone interactions.
• Ability to comply with risk, regulatory, and licensing requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships.
• Explain products and services and tailor recommendations to client needs.
• Educate clients on technology solutions like mobile banking and online platforms.
• Learn products and procedures quickly and collaborate with experts to assist complex needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Excellent communication

Regulatory/compliance awareness

Education

High school diploma

Job description

Chase seeks a Relationship Banker to join a branch, delivering welcoming service and leveraging modern banking tools to support clients. You will build, manage, and deepen client relationships while guiding them to suitable financial solutions.

The role requires strong communication, a sales mindset, and the ability to work flexible hours, including weekends, with strict adherence to risk and compliance standards.