Relationship Banker — Elevate Client Experiences

JPMorganChase; Spring (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking a Relationship Banker to strengthen client relationships at a local branch. You will deliver hospitable service, leverage banking solutions, and collaborate with specialists to meet clients’ financial needs.

The role emphasizes building trust, educating clients on digital banking, and complying with regulatory requirements while working flexible branch hours, including weekends.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills in person and over the phone with tailored product explanations.
• Ability to resolve client issues with attention to detail and consistent service.
• Operate within risk parameters and complete required training.
• High school degree, GED, or foreign equivalent.
• SIE exam, FINRA Series 6, state registration (including 63 if required), and Life licenses; licensing within 180 days of hire.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Manage assigned clients, meeting with them in person or by phone to deepen relationships.
• Consult with clients to understand financial needs and tailor product recommendations.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult with clients and connect them to specialists.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Risk awareness

Attention to detail

Education

High school diploma

College degree (preferred)

Job description

Chase is seeking a Relationship Banker to strengthen client relationships at a local branch. You will deliver hospitable service, leverage banking solutions, and collaborate with specialists to meet clients’ financial needs.

The role emphasizes building trust, educating clients on digital banking, and complying with regulatory requirements while working flexible branch hours, including weekends.