Relationship Banker: Elevate Client Experience & Solutions

Aumni; Hawthorne (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

On-site wellness centers

Tuition reimbursement

Job summary

Chase is seeking a Relationship Banker to deliver hospitality and expert service in a branch setting. You will acquire, manage, and retain client relationships, offering thoughtful financial solutions with a focus on understanding needs and using Chase technology to enhance the client experience.

The role requires sales experience, strong communication, and compliance with banking regulations. Flexible hours including some weekends/evenings are expected as part of the branch schedule.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries with proven success.
• Ability to create memorable client experiences and elevate service quality.
• Excellent communication skills, both in person and over the phone, tailoring product benefits to client needs.
• Ability to resolve client issues with attention to detail while maintaining consistency of service.
• Must meet risk and compliance obligations, including required training.

Responsibilities

• Put clients first, delivering attentive and friendly service in a welcoming environment.
• Manage assigned clients, meeting with them in person or by phone to build lasting relationships and recommend solutions.
• Use clear, consultative communication to understand needs and anticipate requests.
• Educate clients on technology solutions like Chase Mobile, Chase.com, and ATMs.
• Learn products and procedures quickly, connecting clients to experts for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Client relationship

Excellent communication

Problem solving

Regulatory compliance

Licensing (SIE/FINRA/Life)

Work hours flexibility

Education

High school diploma or GED

College degree preferred

Job description

Chase is seeking a Relationship Banker to deliver hospitality and expert service in a branch setting. You will acquire, manage, and retain client relationships, offering thoughtful financial solutions with a focus on understanding needs and using Chase technology to enhance the client experience.

The role requires sales experience, strong communication, and compliance with banking regulations. Flexible hours including some weekends/evenings are expected as part of the branch schedule.