Relationship Banker - Elevate Client Experience

Fairygodboss; New Bedford (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker focused on delivering exceptional client experiences and hospitality. You will use the latest banking solutions to help clients achieve their financial goals while representing the brand with warmth and integrity.

As part of the team, you will greet clients, open new accounts, educate on Chase Mobile, and collaborate with colleagues to deliver seamless service and compliant operations across the branch.

Qualifications

• Customer service experience or comparable experience.
• Ability to greet clients and provide attentive, friendly service.
• Willingness to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and maintain client records in compliance with policies.
• Assist clients with day-to-day banking and digital tools like mobile apps and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations, including cash handling and adherence to procedures.

Skills

Client service experience

Team collaboration

Effective communication

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker focused on delivering exceptional client experiences and hospitality. You will use the latest banking solutions to help clients achieve their financial goals while representing the brand with warmth and integrity.

As part of the team, you will greet clients, open new accounts, educate on Chase Mobile, and collaborate with colleagues to deliver seamless service and compliant operations across the branch.