Relationship Banker: Elevate Client Experiences

JPMorganChase; Fairfax (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Relationship Banker to welcome clients in the branch, understand their financial needs, and offer thoughtful solutions using banking products and digital tools. You will build lasting relationships with clients while delivering friendly, knowledgeable service in a busy branch.

You will meet clients face-to-face and by phone, explain products, and guide them to digital platforms like Chase Mobile App and Chase.com while ensuring compliance and precise, helpful

Qualifications

• 1+ year of sales experience in retail banking or financial services.
• Excellent communication and customer-service skills.
• Ability to resolve client issues with attention to detail.
• Ability to work weekends and some evenings.
• Understand banking products and services and how to tailor them to client needs.
• Know-how to operate within risk and compliance requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in the branch.
• Engage with clients to understand needs and build trust.
• Educate clients on technology options like mobile apps and online banking.
• Meet with clients in person and by phone to deepen relationships and tailor recommendations.
• Learn products and procedures quickly to provide consultative banking solutions.
• Assist with branch operations and cash-handling activities per policy.

Skills

Sales experience

Client service

Communication skills

Problem resolution

Flexible hours

Regulatory awareness

Education

High School Diploma

College degree or military equivalent

Job description

Chase is seeking an Associate Relationship Banker to welcome clients in the branch, understand their financial needs, and offer thoughtful solutions using banking products and digital tools. You will build lasting relationships with clients while delivering friendly, knowledgeable service in a busy branch.

You will meet clients face-to-face and by phone, explain products, and guide them to digital platforms like Chase Mobile App and Chase.com while ensuring compliance and precise, helpful