Relationship Banker: Elevate Client Experiences

JPMorganChase; Appleton (WI); On-site; USD 40,000 - 58,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and a client-first mindset, leveraging technology to serve customers. You will build trusted relationships, explain products, and promote solutions while delivering friendly service in a busy branch environment.

You will collaborate with team members, support account openings and servicing, and help clients navigate digital banking tools like Chase Mobile App and Chase.com, ensuring a seamless customer experience across

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and explain products clearly.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with team to deliver seamless service.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and use of digital tools such as Chase Mobile App and Chase.com.
• Build relationships by listening and advising on solutions with clients.
• Perform branch operations in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Cash handling

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and a client-first mindset, leveraging technology to serve customers. You will build trusted relationships, explain products, and promote solutions while delivering friendly service in a busy branch environment.

You will collaborate with team members, support account openings and servicing, and help clients navigate digital banking tools like Chase Mobile App and Chase.com, ensuring a seamless customer experience across