Relationship Banker: Elevate Client Experiences

Bank of America Corporation; Lutz (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Bank of America Corporation is hiring a Client Service Associate in the United States to engage clients in the lobby, educate them on self‑service tools, and accurately process cash transactions. You will build relationships, identify financial needs, and guide clients to appropriate solutions.

This role requires strong time management and compliance with laws and regulations. Candidates should be comfortable with weekend/extended hours and working at a financial center location.

Qualifications

• High school diploma or GED required as minimum education.
• Experience in financial services or sales is a plus.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engage clients in lobby to educate and assist with transactions through self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships with clients to meet financial needs and goals.
• Follow established processes and comply with laws and regulations.
• Drive the client experience and manage cash responsibilities.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Client experience branding

Client management

Client solutions advisory

Business development

Pipeline management

Prospecting

Referral identification

Referral management

Account management

Business acumen

Education

Bachelor's Degree

Associate’s Degree in Business/Finance

Tools

Self-service technologies

Job description

Bank of America Corporation is hiring a Client Service Associate in the United States to engage clients in the lobby, educate them on self‑service tools, and accurately process cash transactions. You will build relationships, identify financial needs, and guide clients to appropriate solutions.

This role requires strong time management and compliance with laws and regulations. Candidates should be comfortable with weekend/extended hours and working at a financial center location.