Relationship Banker: Elevate Client Financial Lives

Bank of America; Wesley Chapel (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits

In-office culture

Job summary

Bank of America is seeking a Customer Service Associate to engage clients in the lobby, educate them about self-service resources, and accurately process cash transactions as needed.

You will build relationships, learn our products, and connect clients with solutions that help achieve their financial goals while adhering to policies and legal requirements. Weekend and extended hours may be scheduled at various centers within a reasonable distance.

Qualifications

• Strong customer service and communication skills.
• Experience handling cash transactions.
• Ability to learn new banking platforms.
• Willingness to work weekends or extended hours.

Responsibilities

• Engages clients in lobby and educates on self-service options.
• Accurately processes cash transactions.
• Builds client relationships to identify financial needs.
• Complies with laws and bank procedures.
• Manages center traffic and supports operations.

Skills

Customer focus

Oral communication

Problem solving

Cash handling

Time management

Sales orientation

Education

High School Diploma or GED

Job description

Bank of America is seeking a Customer Service Associate to engage clients in the lobby, educate them about self-service resources, and accurately process cash transactions as needed.

You will build relationships, learn our products, and connect clients with solutions that help achieve their financial goals while adhering to policies and legal requirements. Weekend and extended hours may be scheduled at various centers within a reasonable distance.