Relationship Banker: Client Solutions & Growth

Bank of America; Collingswood (NJ); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused Banking Associate to engage with clients in the lobby, educate on self-service tools, and process cash transactions accurately. You will build deep client relationships, identify solutions, and promote financial wellness.

The role emphasizes a strong work ethic, adherence to laws, and collaboration with specialists in lending, investments, and small business. Weekend hours may be required to serve branches nationwide.

Qualifications

• Customer-focused role requiring strong communication and sales skills.
• Ability to learn banking platforms and self-service tools.
• Willing to work weekends and varied hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to act for clients and the bank
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED

Bachelor's Degree

Job description

Bank of America in the United States is seeking a client-focused Banking Associate to engage with clients in the lobby, educate on self-service tools, and process cash transactions accurately. You will build deep client relationships, identify solutions, and promote financial wellness.

The role emphasizes a strong work ethic, adherence to laws, and collaboration with specialists in lending, investments, and small business. Weekend hours may be required to serve branches nationwide.