Relationship Banker: Elevate Client Experiences

Aumni; Franklin (TN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health benefits

On-site wellness centers

Tuition reimbursement

Mental health support

Retirement savings plan

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker in a Chase Branch to provide exceptional service, understand client needs, and connect customers with the right financial solutions.

You will engage clients in person and by phone, promote digital tools, and collaborate with a team of specialists to support complex financial needs. The role emphasizes hospitality, compliance with banking regulations, and a focus on building lasting client relationships.

Qualifications

• Deliver attentive and friendly service to clients walking into branches.
• Explain banking products and services with clear, consultative communication.
• Follow risk, compliance, and regulatory requirements in daily activities.

Responsibilities

• Put clients first and exceed expectations with welcoming service.
• Engage clients, ask questions, listen to understand needs.
• Assist walk-in and scheduled clients in person and by phone to build relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly and connect clients to experts for complex needs.
• Adhere to policies and regulatory requirements.

Skills

Customer service

Communication skills

Problem solving

Regulatory knowledge

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker in a Chase Branch to provide exceptional service, understand client needs, and connect customers with the right financial solutions.

You will engage clients in person and by phone, promote digital tools, and collaborate with a team of specialists to support complex financial needs. The role emphasizes hospitality, compliance with banking regulations, and a focus on building lasting client relationships.