Relationship Banker: Elevate Client Experiences

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 43,000 - 70,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in Chicago to welcome clients, understand their financial needs, and provide friendly, knowledgeable service.

The role focuses on greeting clients, opening accounts, and guiding them through digital banking tools to enhance their daily finances. The Associate Banker will cultivate trusted relationships, learn products quickly, and collaborate with team members to deliver a seamless client experience while ensuring compliance with banking

Qualifications

• Experience delivering attentive, friendly service to clients.
• Ability to learn banking products and processes quickly.
• Strong communication and interpersonal skills.
• Ability to work as part of a team in a branch environment.

Responsibilities

• Create a welcoming environment, greet clients, manage lobby flow and schedule meetings.
• Open new accounts and service existing ones, following policies and regulatory requirements.
• Educate clients on day-to-day banking, digital tools, and self-service options.
• Build trust by listening, asking questions, and offering product solutions.
• Handle branch operations and cash handling in accordance with bank policies.

Skills

Client service

Relationship building

Communication skills

Attention to detail

Team collaboration

Quick learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in Chicago to welcome clients, understand their financial needs, and provide friendly, knowledgeable service.

The role focuses on greeting clients, opening accounts, and guiding them through digital banking tools to enhance their daily finances. The Associate Banker will cultivate trusted relationships, learn products quickly, and collaborate with team members to deliver a seamless client experience while ensuring compliance with banking