Relationship Banker: Digital-First Financial Advisor

Us Bank; Eaton (OH); On-site; USD 21,000 - 33,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and promoting digital self-service tools.

You will open accounts, process basic transactions, educate clients on deposit and loan products, and collaborate with branch teams while maintaining compliance and a strong focus on customer experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Engage customers across in-person, by appointment, and virtual channels to provide guidance and promote digital tools.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on deposit and loan products and services and recommend suitable solutions.
• Develop partnerships with branch team members to serve clients effectively.
• Leverage digital products and self-service options to meet financial needs.

Skills

Relationship building

Customer service

Digital banking

Interpersonal skills

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and promoting digital self-service tools.

You will open accounts, process basic transactions, educate clients on deposit and loan products, and collaborate with branch teams while maintaining compliance and a strong focus on customer experience.