Relationship Banker: Digital-First Client Advisor

Us Bank; Saint Anthony (MN); On-site; USD 62,130,000 - 75,933,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

11 paid holidays

401(k) and employer-funded retirement

Adoption assistance

Job summary

U.S. Bank seeks a Relationship Banker to engage clients across in-branch, appointment, and virtual channels. You will assess banking needs, educate clients on products, and recommend tailored solutions while maintaining accurate records and delivering a seamless digital-first experience.

You will open accounts, handle service requests, and collaborate with the branch team to ensure a superior client experience. Knowledge of digital tools and strong communication are essential.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong customer service and interpersonal skills with clients.
• Knowledge of digital banking products and self-service tools.

Responsibilities

• Build relationships with clients via in-person, by appointment, and virtual channels.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new consumer and business accounts and process service requests.
• Promote digital products and self-service capabilities to clients.
• Collaborate with branch team members to serve clients with accuracy and excellence.

Skills

Relationship building

Customer service

Digital banking

Communication

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage clients across in-branch, appointment, and virtual channels. You will assess banking needs, educate clients on products, and recommend tailored solutions while maintaining accurate records and delivering a seamless digital-first experience.

You will open accounts, handle service requests, and collaborate with the branch team to ensure a superior client experience. Knowledge of digital tools and strong communication are essential.