Relationship Banker: Digital-First Client Advisor

Us Bank; Joplin (MO); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Missouri is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels. You will build strong client relationships, open consumer and business accounts, and educate customers on digital banking products and services.

The role requires basic banking knowledge, a high school diploma, and the ability to leverage digital self-service tools to meet customer needs. Expect a customer-focused culture with collaborative teamwork.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage clients via in-person, appointment, and virtual channels to provide counseling while using a digital-first mindset.
• Open new consumer and business accounts and submit credit applications.
• Explain deposit and loan products and services and tailor solutions to clients’ goals.
• Educate clients on digital products and self-service tools to enhance banking experience.
• Collaborate with branch teammates to serve clients with accuracy and operational excellence.

Skills

Relationship building

Client communication

Customer service

Digital banking

NMLS registration

Job description

U.S. Bank in Missouri is seeking a Relationship Banker to engage clients across in-person, appointment, and virtual channels. You will build strong client relationships, open consumer and business accounts, and educate customers on digital banking products and services.

The role requires basic banking knowledge, a high school diploma, and the ability to leverage digital self-service tools to meet customer needs. Expect a customer-focused culture with collaborative teamwork.