Relationship Banker I: Digital-First Client Advisor

US Bank; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels while guiding customers through banking products and services.

A focus on a digital-first mindset helps tailor recommendations and streamline basic transactions. The role requires knowledge of consumer and business products, excellent communication, and the ability to open accounts and process credit applications.

Qualifications

• Proven ability to build and foster relationships with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Educates clients on digital products and self-service digital banking tools.
• Provides a consistent optimal client experience and processes basic transactions.

Skills

Relationship building

Customer communication

Digital banking knowledge

Needs assessment

Digital first mindset

Interpersonal skills

Industry knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels while guiding customers through banking products and services.

A focus on a digital-first mindset helps tailor recommendations and streamline basic transactions. The role requires knowledge of consumer and business products, excellent communication, and the ability to open accounts and process credit applications.