Relationship Banker: Digital-First Banking & Advisory

U.S. Bank; Rocky River (OH); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life 보험?

Short-term and long-term disability

Pregnancy disability and parental leav

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trust-based relationships with customers across in-person, appointment, and virtual channels. The role focuses on assessing banking needs, explaining deposit and loan products, and recommending solutions tailored to each client’s goals.

Responsibilities include opening consumer and business accounts, processing requests, and promoting digital self-service tools. Strong communication and customer service are essential in this role.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training.
• NMLS registration required under SAFÉ Act and Regulation Z.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on emerging and self-service digital products and services to meet their financial needs.

Skills

Relationship building

Customer engagement

Digital banking

Communication skills

Sales experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trust-based relationships with customers across in-person, appointment, and virtual channels. The role focuses on assessing banking needs, explaining deposit and loan products, and recommending solutions tailored to each client’s goals.

Responsibilities include opening consumer and business accounts, processing requests, and promoting digital self-service tools. Strong communication and customer service are essential in this role.