Relationship Banker - Digital-First Banking Advisor

U.S. Bank; Kansas City (MO); Hybrid; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant 2 (Banker) in Kansas City, MO to build and nurture client relationships across channels, explain banking products, and guide customers through digital tools.

The role emphasizes proactive outreach and cross-functional teamwork. It offers a $1500 sign-on bonus and a comprehensive benefits package, with a focus on delivering personal, digital-first service.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience or a combination of experience and training.
• NMLS registration required under the S.A.F.E. Act; background and credit checks will be performed.

Responsibilities

• Build relationships with clients through proactive outreach and follow up.
• Effectively engage and communicate with clients to understand their needs.
• Open new consumer and business accounts and complete service requests; submit credit applications.
• Educate clients on digital products and self-service technologies to meet needs.
• Collaborate with branch team to provide an optimal client experience and operational excellence.

Skills

Relationship building

Communication skills

Customer service

Digital banking

Needs assessment

Product recommendations

Bank policies

Finance industry experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant 2 (Banker) in Kansas City, MO to build and nurture client relationships across channels, explain banking products, and guide customers through digital tools.

The role emphasizes proactive outreach and cross-functional teamwork. It offers a $1500 sign-on bonus and a comprehensive benefits package, with a focus on delivering personal, digital-first service.