Relationship Banker: Digital-First Client Advisor

U.S. Bank; Kansas City (MO); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid time off

Adoption assistance

Sick leave

Job summary

U.S. Bank in Kansas City seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted financial guidance from day one.

You’ll build and nurture client relationships, educate on deposits and loans, open new accounts, process basic transactions, and promote digital self-service tools while partnering with branch colleagues to ensure exceptional service.

Qualifications

• High school diploma or equivalent.
• Typically <4 years in retail banking or equivalent training.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow-up.
• Educates clients on deposits, loans, and digital banking options.
• Opens new accounts and processes basic transactions.
• Works with branch team to deliver an exceptional customer experience.

Skills

Proactive client outreach

Effective communication

Policy and support systems knowledge

Customer service and interpersonal

Digital products & self-service tech

Needs-based recommendations

Education

High school diploma or equivalent

Job description

U.S. Bank in Kansas City seeks a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering trusted financial guidance from day one.

You’ll build and nurture client relationships, educate on deposits and loans, open new accounts, process basic transactions, and promote digital self-service tools while partnering with branch colleagues to ensure exceptional service.