Digital-First Banking Relationship Consultant

U.S. Bank; Kansas City (MO); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to serve the Kansas City Metro area, engaging customers across in-person, appointment, and digital channels.

The role focuses on building trusted client relationships, understanding financial needs, and offering deposit and loan solutions with a digital-first mindset. You will open accounts, assist with service requests, and guide customers through digital tools while collaborating with branch teams.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related retail banking experience or a combination of experience and training.
• Strong relationship-building and customer service skills.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Explain and educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Submit credit applications and support digital banking adoption.
• Provide consistent, accurate service across in-person and digital channels.

Skills

Relationship building

Customer service

Effective communication

Digital banking knowledge

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to serve the Kansas City Metro area, engaging customers across in-person, appointment, and digital channels.

The role focuses on building trusted client relationships, understanding financial needs, and offering deposit and loan solutions with a digital-first mindset. You will open accounts, assist with service requests, and guide customers through digital tools while collaborating with branch teams.