Relationship Banker: Digital-First Banking Advisor

Us Bank; Charlotte (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted guidance while leveraging a digital-first mindset.

You will assess banking needs, open accounts, process requests, and educate clients on deposit and loan products. The role emphasizes building durable client relationships, collaborating with branch teams, and supporting sales campaigns.

Qualifications

• High school diploma or equivalent required.
• 4–5 years of retail banking experience or equivalent training.
• Strong client relationship skills.

Responsibilities

• Builds relationships with customers across channels.
• Opens new consumer and business accounts and processes requests.
• Educates clients on digital products and self-service options.
• Processes basic transactions accurately with attention to detail.
• Collaborates with branch team to serve clients.

Skills

Relationship building

Client engagement

Digital banking

Sales campaigns

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and digital channels, delivering trusted guidance while leveraging a digital-first mindset.

You will assess banking needs, open accounts, process requests, and educate clients on deposit and loan products. The role emphasizes building durable client relationships, collaborating with branch teams, and supporting sales campaigns.