Relationship Banker: Digital-First Advisor

Us Bank; Calumet City (IL); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, by appointment, and digital channels. You will assess banking needs, open accounts, and educate customers on products and services.

Ideal candidates will demonstrate strong customer service, ability to build trust, and comfort with digital banking tools. The role involves working at a U.S. Bank location and complying with regulatory requirements.

Qualifications

• High school diploma or equivalent required.
• Preferred: experience in building client relationships and servicing customers in financial services.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital and self-service products and services to meet needs.
• Provides an optimal client experience and collaborates with branch teams.
• Adheres to policies and regulatory requirements including NMLS registration.

Skills

Relationship building

Proactive outreach

Effective communication

Customer service

Digital products

Self-service technologies

Needs assessment

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, by appointment, and digital channels. You will assess banking needs, open accounts, and educate customers on products and services.

Ideal candidates will demonstrate strong customer service, ability to build trust, and comfort with digital banking tools. The role involves working at a U.S. Bank location and complying with regulatory requirements.