Relationship Banker & Digital Banking Specialist

Truist; Supply (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Job summary

Truist in the United States (branch role) seeks a service-oriented professional to complete client transactions and maintain accurate records. You will engage clients, educate them on digital banking tools, and participate in outbound outreach to identify needs and opportunities.

This role emphasizes strong interpersonal skills, reliability, and the ability to work with branch teams to deliver Truist solutions and a superior client experience.

Qualifications

• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to multi-task under time constraints.
• Proficiency with basic computer applications including Microsoft Office.

Responsibilities

• Provide a distinctive client experience by engaging clients and handling complex and standardized transactions.
• Educate clients on digital self-service solutions to enhance service experience.
• Support sales through outbound client outreach and referrals to branch team members.
• Understand and apply Integrated Relationship Management (IRM) concepts to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines and training.

Skills

Interpersonal communication

Customer service

Outbound calling

Sales experience

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist in the United States (branch role) seeks a service-oriented professional to complete client transactions and maintain accurate records. You will engage clients, educate them on digital banking tools, and participate in outbound outreach to identify needs and opportunities.

This role emphasizes strong interpersonal skills, reliability, and the ability to work with branch teams to deliver Truist solutions and a superior client experience.