Relationship Banker Delivering Stellar Service & Tech Help

JPMorgan Chase & Co.; Medfield (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming and attentive service, manage lobby flow with a tablet, and open or service accounts.

You will educate clients on digital banking tools and ensure compliance with bank policies and regulatory requirements. You will build trusted client relationships, listen actively, and work with branch teammates to help clients achieve their financial goals, while handling basic branch operations like cash devices and ATMs in line with

Qualifications

• High school diploma or GED required.
• Experience in client service and banking is preferred.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients, using a tablet to manage lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and helping clients achieve goals.
• Assist branch operations including cash devices and ATM, following bank procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Product knowledge

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver welcoming and attentive service, manage lobby flow with a tablet, and open or service accounts.

You will educate clients on digital banking tools and ensure compliance with bank policies and regulatory requirements. You will build trusted client relationships, listen actively, and work with branch teammates to help clients achieve their financial goals, while handling basic branch operations like cash devices and ATMs in line with