Relationship Banker - Customer-Centric & Tech-Savvy

JPMorganChase; Virginia (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to deliver hospitality‑driven service in a branch, greet clients, and help them meet financial goals with product knowledge and solutions. You will use modern banking tools to assist with day‑to‑day transactions and drive excellent client experiences.

The role emphasizes building trusted relationships, listening to client needs, and collaborating with team members to ensure seamless service while adhering to bank policies and procedures.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships.
• Ability to engage clients.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while complying with policies.
• Educate clients on day-to-day banking and self-service options.
• Build relationships by listening and advising on products.
• Assist with branch operations and cash devices while following procedures.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Technology literacy

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to deliver hospitality‑driven service in a branch, greet clients, and help them meet financial goals with product knowledge and solutions. You will use modern banking tools to assist with day‑to‑day transactions and drive excellent client experiences.

The role emphasizes building trusted relationships, listening to client needs, and collaborating with team members to ensure seamless service while adhering to bank policies and procedures.