Relationship Banker: Customer Sales & Banking Expert

First National Bank Of Pennsylvania; Ebensburg (Cambria County); On-site; USD 42,000 - 64,000; Full time

Job summary

F.N.B. Corporation in Ebensburg, PA seeks a Relationship Banker to support customer transactions, cross-sell products, and build relationships at the branch. The role emphasizes excellent service and accurate processing of banking tasks while promoting digital services.

You will handle routine teller duties, identify customer needs, refer leads for lending, and maintain data quality. Occasional travel to other market locations may be required; a high school diploma or GED is required.

Qualifications

• Excellent customer service and communication skills are required.
• Ability to work with customers and identify financial needs.
• Strong organizational, analytical and interpersonal abilities.
• Detail-oriented with professional demeanor.
• Proficient PC and bank software usage.
• Basic MS Word, intermediate Excel, and basic PowerPoint skills.
• Experience in a related banking role is preferred.
• Knowledge of banking policies and consumer products/services.
• Sales and customer service skills are essential.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make recommendations in selling and cross-selling bank products.
• Identify and achieve weekly sales/referral goals.
• Incorporate digital banking products into interactions.
• Maintain data quality for referrals, customers, and applicants.
• Handle routine teller transactions and related tasks.
• Complete and manage relationships per consumer bank standards.
• Perform other duties as assigned.
• Participate in risk management and comply with regulations.

Skills

Excellent customer service

Excellent communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales experience

Knowledge of banking policies

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation in Ebensburg, PA seeks a Relationship Banker to support customer transactions, cross-sell products, and build relationships at the branch. The role emphasizes excellent service and accurate processing of banking tasks while promoting digital services.

You will handle routine teller duties, identify customer needs, refer leads for lending, and maintain data quality. Occasional travel to other market locations may be required; a high school diploma or GED is required.