Relationship Banker - Customer Experience & Growth

F.N.B. Corporation; Hillsborough (NC); Presencial; USD 36.000 - 60.000; Jornada completa

Descripción de la vacante

F.N.B. Corporation’s Hillsborough branch is hiring a Relationship Banker to help customers with everyday banking, basic transactions, account servicing and lending. You will follow branch procedures and work under the Manager to convert transactions into qualified sales or referrals.

You’ll greet customers, assess needs, recommend products, handle teller duties, and maintain accurate records. On-site work may require travel within the market and strict adherence to policies, risk guidelines, and

Formación

• Excellent customer service skills.
• Strong written and verbal communication.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented with a focus on accuracy.
• Proficient PC skills, including MS Word/Excel/PowerPoint.
• Knowledge of banking policies and consumer products.
• Sales and referral abilities.

Responsabilidades

• Promotes the sales process by identifying needs and referrals.
• Make recommendations in selling and cross-selling bank products.
• Input and maintain data quality for referrals and accounts.
• Perform routine teller transactions and branch operations.
• Support risk management and comply with policies.

Conocimientos

Customer service

Communication

Interpersonal skills

Organizational skills

Analytical skills

Detail oriented

PC literacy

MS Word

MS Excel

MS PowerPoint

Experience in banking

Bank policies knowledge

Sales skills

Educación

High School or GED

Herramientas

MS Word

MS Excel

MS PowerPoint

Descripción del empleo

F.N.B. Corporation’s Hillsborough branch is hiring a Relationship Banker to help customers with everyday banking, basic transactions, account servicing and lending. You will follow branch procedures and work under the Manager to convert transactions into qualified sales or referrals.

You’ll greet customers, assess needs, recommend products, handle teller duties, and maintain accurate records. On-site work may require travel within the market and strict adherence to policies, risk guidelines, and