Relationship Banker: Customer-Centric Banking Career

Consumers National Bank; Waynesburg (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Competitive pay

Benefits

Career growth

Job summary

Consumers National Bank is seeking an entry-level Customer Service Associate to join our community-focused team in Ohio. No banking experience required—we’ll train the right candidate to deliver friendly service, process transactions, and support branch operations.

You will balance cash, build relationships, and identify customer needs with accuracy and care. Ideal candidates communicate well, stay organized, handle basic math, and work collaboratively in a fast-paced environment.

Qualifications

• Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
• Customer-focused with the ability to identify needs and recommend appropriate solutions
• Effective problem-solving skills and ability to handle customer inquiries
• Ability to follow instructions and perform basic math calculations
• Strong attention to detail and time management skills
• Team-oriented with a positive, collaborative approach
• Basic computer proficiency

Responsibilities

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Skills

Strong communication

Customer-focused

Problem-solving

Time management

Team-oriented

Basic computer proficiency

Education

High school diploma or equivalent

Job description

Consumers National Bank is seeking an entry-level Customer Service Associate to join our community-focused team in Ohio. No banking experience required—we’ll train the right candidate to deliver friendly service, process transactions, and support branch operations.

You will balance cash, build relationships, and identify customer needs with accuracy and care. Ideal candidates communicate well, stay organized, handle basic math, and work collaboratively in a fast-paced environment.