Relationship Banker - Customer Solutions & Growth

Consumers National Bank; Wherrys Crossroads (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Competitive pay + benefits

Supportive, team-focused culture

Career growth opportunities

Job summary

Consumers National Bank is hiring an entry-level Customer Service Associate who enjoys helping customers and building relationships. No banking experience is required—we’ll train the right candidate and support your growth in a friendly, team-focused environment.

You’ll deliver friendly service, process transactions, balance the cash drawer, and identify customer needs while following policies and compliance. Paid training and benefits accompany opportunities for career advancement.

Qualifications

• Strong communication skills for professional interaction.
• Customer-focused with ability to identify needs and provide solutions.
• Problem-solving skills and ability to handle inquiries.
• Follow instructions and perform basic math calculations.
• Attention to detail and time management.
• Team-oriented with collaborative approach.
• Basic computer proficiency.
• High school diploma or equivalent required.
• Previous customer service and/or cash handling experience preferred.
• Sales, cross-selling, or referral experience preferred.

Responsibilities

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Skills

Communication

Customer focus

Problem-solving

Time management

Attention to detail

Teamwork

Basic math

Education

High school diploma or equivalent

Tools

Cash handling

Computer literacy

Job description

Consumers National Bank is hiring an entry-level Customer Service Associate who enjoys helping customers and building relationships. No banking experience is required—we’ll train the right candidate and support your growth in a friendly, team-focused environment.

You’ll deliver friendly service, process transactions, balance the cash drawer, and identify customer needs while following policies and compliance. Paid training and benefits accompany opportunities for career advancement.