Community Relationship Banker — Build Trust & Solve Needs

Consumers National Bank; Massillon (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Competitive pay + benefits

Supportive, team-focused culture

Career growth opportunities

Job summary

Consumers National Bank is hiring to join our team and train the right candidate without banking experience. We help people and the communities we serve by delivering friendly, accurate service and building lasting relationships.

In this role you’ll handle transactions, support branch operations, and work within a compliant, team-driven environment. No prior banking experience is required, but a high school diploma and strong communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills for professional customer interactions.
• Ability to identify customer needs and provide appropriate solutions.
• Basic math and computer proficiency required.

Responsibilities

• Deliver friendly, accurate customer service.
• Process transactions (deposits, withdrawals, payments, account services).
• Balance cash drawer and maintain accuracy.
• Build relationships and identify customer needs.
• Support branch operations (ATM, vault, night deposit, account maintenance).
• Follow all policies and compliance requirements.

Skills

Strong communication skills

Customer-focused

Problem-solving

Attention to detail

Team-oriented

Basic computer proficiency

Education

High school diploma or equivalent

Tools

Banking software

CRM system

Job description

Consumers National Bank is hiring to join our team and train the right candidate without banking experience. We help people and the communities we serve by delivering friendly, accurate service and building lasting relationships.

In this role you’ll handle transactions, support branch operations, and work within a compliant, team-driven environment. No prior banking experience is required, but a high school diploma and strong communication skills are essential.