Full Time Relationship Banker

Consumers National Bank; Massillon (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Competitive pay + benefits

Supportive, team-focused culture

Career growth opportunities

Job summary

Consumers National Bank is hiring to join our team and train the right candidate without banking experience. We help people and the communities we serve by delivering friendly, accurate service and building lasting relationships.

In this role you’ll handle transactions, support branch operations, and work within a compliant, team-driven environment. No prior banking experience is required, but a high school diploma and strong communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills for professional customer interactions.
• Ability to identify customer needs and provide appropriate solutions.
• Basic math and computer proficiency required.

Responsibilities

• Deliver friendly, accurate customer service.
• Process transactions (deposits, withdrawals, payments, account services).
• Balance cash drawer and maintain accuracy.
• Build relationships and identify customer needs.
• Support branch operations (ATM, vault, night deposit, account maintenance).
• Follow all policies and compliance requirements.

Skills

Strong communication skills

Customer-focused

Problem-solving

Attention to detail

Team-oriented

Basic computer proficiency

Education

High school diploma or equivalent

Tools

Banking software

CRM system

Job description

Description

No banking experience required – we’ll train the right candidate

At Consumers National Bank, our mission is to make a difference in our communities—and that starts with our people. If you enjoy helping others and building relationships, this is a great opportunity to start or grow your career in banking.

Why Join Us

• Paid training
• Competitive pay + benefits
• Supportive, team-focused culture
• Career growth opportunities

What You’ll Do

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Background, credit, and employment checks required

Consumers National Bank is an Equal Opportunity Employer.

Requirements

• Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
• Customer-focused with the ability to identify needs and recommend appropriate solutions
• Effective problem-solving skills and ability to handle customer inquiries
• Ability to follow instructions and perform basic math calculations
• Strong attention to detail and time management skills
• Team-oriented with a positive, collaborative approach
• Basic computer proficiency
• High school diploma or equivalent required
• Previous customer service and/or cash handling experience preferred
• Sales, cross-selling, or referral experience preferred

Work Environment & Physical Requirements

• Ability to sit and/or stand for extended periods
• Use of phone and computer for communication and daily tasks
• Strong organizational skills and ability to manage time effectively
• Ability to build relationships, problem solve, and influence customer decisions
• Basic math and analytical skills