Full Time Relationship Banker

Consumers National Bank; Wherrys Crossroads (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Competitive pay + benefits

Supportive, team-focused culture

Career growth opportunities

Job summary

Consumers National Bank is hiring an entry-level Customer Service Associate who enjoys helping customers and building relationships. No banking experience is required—we’ll train the right candidate and support your growth in a friendly, team-focused environment.

You’ll deliver friendly service, process transactions, balance the cash drawer, and identify customer needs while following policies and compliance. Paid training and benefits accompany opportunities for career advancement.

Qualifications

• Strong communication skills for professional interaction.
• Customer-focused with ability to identify needs and provide solutions.
• Problem-solving skills and ability to handle inquiries.
• Follow instructions and perform basic math calculations.
• Attention to detail and time management.
• Team-oriented with collaborative approach.
• Basic computer proficiency.
• High school diploma or equivalent required.
• Previous customer service and/or cash handling experience preferred.
• Sales, cross-selling, or referral experience preferred.

Responsibilities

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Skills

Communication

Customer focus

Problem-solving

Time management

Attention to detail

Teamwork

Basic math

Education

High school diploma or equivalent

Tools

Cash handling

Computer literacy

Job description

Description

No banking experience required – we’ll train the right candidate

At Consumers National Bank, our mission is to make a difference in our communities—and that starts with our people. If you enjoy helping others and building relationships, this is a great opportunity to start or grow your career in banking.

Why Join Us

• Paid training
• Competitive pay + benefits
• Supportive, team-focused culture
• Career growth opportunities

What You’ll Do

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Background, credit, and employment checks required

Consumers National Bank is an Equal Opportunity Employer.

Requirements

• Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
• Customer-focused with the ability to identify needs and recommend appropriate solutions
• Effective problem-solving skills and ability to handle customer inquiries
• Ability to follow instructions and perform basic math calculations
• Strong attention to detail and time management skills
• Team-oriented with a positive, collaborative approach
• Basic computer proficiency
• High school diploma or equivalent required
• Previous customer service and/or cash handling experience preferred
• Sales, cross-selling, or referral experience preferred

Work Environment & Physical Requirements

• Ability to sit and/or stand for extended periods
• Use of phone and computer for communication and daily tasks
• Strong organizational skills and ability to manage time effectively
• Ability to build relationships, problem solve, and influence customer decisions
• Basic math and analytical skills