Relationship Banker: Client Solutions & Growth Advocate

Bank of America; Knightdale (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused team member to engage customers in the lobby, educate them on self-service options, and accurately process cash transactions. You will build strong client relationships, follow established processes and regulatory guidelines, and connect clients to suitable banking solutions while contributing to a positive client experience.

Excellent communication, quick learning, cash handling experience, and the ability to work 40 hours on a

Qualifications

• Demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s Degree or business-related Associate’s Degree; high school diploma as minimum.

Responsibilities

• Executes the bank’s risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor’s Degree or business-relevant Associate’s Degree

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States is seeking a client-focused team member to engage customers in the lobby, educate them on self-service options, and accurately process cash transactions. You will build strong client relationships, follow established processes and regulatory guidelines, and connect clients to suitable banking solutions while contributing to a positive client experience.

Excellent communication, quick learning, cash handling experience, and the ability to work 40 hours on a