Relationship Banker | Client Solutions & Cash Services

Bank of America; Virginia (MN); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America is seeking a customer-focused professional to engage clients in the lobby, educate them on self-service options, and help with banking transactions. You will process cash, follow compliant procedures, and build relationships to identify financial needs.

The role emphasizes accurate service, strong communication, and adaptability across busy financial centers, with weekend/extended hours as needed. In-office cooperation and career development are emphasized.

Qualifications

• Requires strong work ethic and results orientation.

Responsibilities

• Engage clients in lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently.
• Build client relationships to identify financial needs and connect to solutions.
• Follow processes to ensure compliance with laws and regulations.
• Assist with cash handling and center traffic management.
• Contribute to a positive client experience and operational excellence.

Skills

Enthusiastic

Relationship building

Client focus

Communication

Adaptability

Learning new tech

Self-motivation

Time management

Education

High School diploma / GED

Bachelor’s degree (Desirable)

Tools

Self-service banking (ATM, online, mobile)

Financial products knowledge

Job description

Bank of America is seeking a customer-focused professional to engage clients in the lobby, educate them on self-service options, and help with banking transactions. You will process cash, follow compliant procedures, and build relationships to identify financial needs.

The role emphasizes accurate service, strong communication, and adaptability across busy financial centers, with weekend/extended hours as needed. In-office cooperation and career development are emphasized.