Relationship Banker - Client Solutions & Growth

Bank of America Corporation; Plantation (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation in Plantation, FL seeks a proactive Client Services Associate to engage clients in the lobby, assist with transactions via self-service tools, and deepen relationships. You will handle cash transactions, schedule appointments, and support the client experience.

The role requires strong communication, a results focus, ability to work weekends, and comfort with learning new banking platforms.

Qualifications

• Bachelor’s or business-related Associate degree required.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s Degree or business-related Associate Degree such as business management, business administration or finance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Enthusiastic self-starter with strong 

Collaborates effectively

Passion and drive

Identifying solutions for clients

Effective communication

Adapt to new information/tech

Educating clients on self-service

Critical thinking & problem solving

Follow processes & laws

Time management

Results-focused

Weekend/extended hours availability

Education

Bachelor’s Degree or business-related Associate’s Degree

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation in Plantation, FL seeks a proactive Client Services Associate to engage clients in the lobby, assist with transactions via self-service tools, and deepen relationships. You will handle cash transactions, schedule appointments, and support the client experience.

The role requires strong communication, a results focus, ability to work weekends, and comfort with learning new banking platforms.