Relationship Banker: Client Growth Specialist

Bank of America Corporation; Boca Raton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Boca Raton, FL is hiring a client service professional to educate clients on self-service banking and to efficiently process transactions in the lobby.

You will build relationships, identify client needs, and connect them with banking solutions while handling cash responsibilities. Weekend or extended hours may be required; a high school diploma is the minimum education.

This role emphasizes attention to detail, teamwork, and delivering a positive client experience.

Qualifications

• Engages clients to educate and assist with transactions through self-service resources.
• Handles cash transactions accurately and efficiently.
• Builds relationships and connects clients to financial solutions.
• Willing to work weekends or extended hours as needed.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Customer service

Sales

Communication

Time management

Problem solving

Relationship building

Adaptability

Teamwork

Attention to detail

Education

High School Diploma or GED

Bachelor's Degree or business-related Associate’s Degree

Job description

Bank of America in Boca Raton, FL is hiring a client service professional to educate clients on self-service banking and to efficiently process transactions in the lobby.

You will build relationships, identify client needs, and connect them with banking solutions while handling cash responsibilities. Weekend or extended hours may be required; a high school diploma is the minimum education.

This role emphasizes attention to detail, teamwork, and delivering a positive client experience.