Relationship Banker: Client Solutions & Growth

Bank of America Corporation; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, uncover client priorities, and connect customers with banking solutions to meet financial goals.

The role requires strong communication, adaptability, and knowledge of banking products, with weekend/extended hours as needed and a commitment to regulatory compliance and risk controls.

Qualifications

• Experience in financial services or related field preferred.
• Customer-facing role with strong communication skills.
• Ability to learn and adapt to new information and technology platforms.
• Cash handling and retail banking knowledge is a plus.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Develop deep conversations to understand client priorities.
• Connect clients to solutions that meet financial goals.
• Maintain adherence to laws, guidelines and risk culture.
• Grow business knowledge by collaborating with specialists in lending and investments.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Relations

Relationship Building

Education

Bachelor's Degree

Associate’s Degree

High School Diploma

Job description

Bank of America Corporation is seeking a customer-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, uncover client priorities, and connect customers with banking solutions to meet financial goals.

The role requires strong communication, adaptability, and knowledge of banking products, with weekend/extended hours as needed and a commitment to regulatory compliance and risk controls.