Relationship Banker: Drive Client Growth & Solutions

Bank of America; East Lake-Orient Park (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Bank of America in Florida seeks a friendly, client-focused team member to engage clients in the lobby, educate on self-service options (mobile/online banking, ATM), and accurately process cash transactions. You will connect clients to solutions that support their financial goals and provide exceptional service across walk-ins and scheduled visits.

The role emphasizes relationship-building and leveraging banking products, with opportunities for growth within a collaborative, in-office culture

Qualifications

• Strong work ethic with a results-driven mindset.
• Ability to learn and adapt to new information and technology platforms.
• Comfortable engaging with all clients and delivering service.
• Cash handling experience is a plus.
• Weekend and/or extended hours availability may be required.
• Bachelor's degree or relevant associate degree preferred.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in Florida seeks a friendly, client-focused team member to engage clients in the lobby, educate on self-service options (mobile/online banking, ATM), and accurately process cash transactions. You will connect clients to solutions that support their financial goals and provide exceptional service across walk-ins and scheduled visits.

The role emphasizes relationship-building and leveraging banking products, with opportunities for growth within a collaborative, in-office culture